At yeloou, we are dedicated to providing our customers with convenient and secure payment options. We accept major credit cards—Visa, Mastercard, American Express, Discover, Stripe—as well as PayPal. Please ensure that full payment is completed before your order is shipped.
Payment Process Authorization Check
Upon receiving your order, we conduct a standard authorization check on your payment card to ensure sufficient funds. Your card will be charged once authorization is confirmed. This charge acts as a deposit for your selected items.
After dispatching your order and sending a confirmation email, the deposit will be applied as payment for the goods.
Order Production
Our products are personalized and created according to your specific design and preferences. Production commences upon payment confirmation.
How to Make a Payment
To complete your payment, click on either the “Proceed To Checkout” or “PayPal Checkout” buttons on our website. You will be redirected to the selected payment processing page, where you can choose your preferred method—credit card or PayPal. PayPal will process your payment, and the transaction will appear on your credit card statement as PayPal
Refund Policy
Refunds will be processed using your original payment method—PayPal or your credit/debit card.
Security
We do not store your credit card information on yeloou servers, nor do we share your details with third parties.
Contact Us
For any inquiries regarding payments or to request changes to your order, please provide your order number and contact us at “Contact Us“